Important announcements
To the attention of all passengers
To the attention of all passengers
2026-06-25 00:00

Dear passengers,

We advise you to comply with the requirement of the airlines and be at the airport two hours before the flight, as the Bulgarian Civil Aviation Administration recommends to be at least two hours and thirty minutes before the flight.

Parking Information at Vasil Levski Sofia Airport

We kindly remind all travelers planning to arrive at Vasil Levski Sofia Airport by car to familiarize themselves in advance with the parking locations and pricing details. This information is available on our website: https://devnew.sofia-airport.orbisds.com/en/at-the-airport/parking/.

📍 Useful Information:

A detailed map of the parking areas is available at the airport entrance.

Pricing details are clearly displayed at the entry barriers.

Parking Options at Sofia Airport:

P2 – Comfort parking, direct lift access to Terminal 2

P3 – Standard parking for passenger convenience

P4 – Economy parking for longer stays

P5 – Short-stay parking, ideal for drop-off and pick-up

P8 – Dedicated parking for buses serving large groups

—

We remind you to comply with the requirement of the airlines and be at the airport two hours before your flight.

—

Travelers, their greeters and dispatchers – follow the flight information on our official website for the terminal where your flights take off and land. It is constantly updated and available 24/7.

—

Important information for travelers to Varna and Burgas!
If you are planning a domestic flight from Sofia Airport, it is advisable to be at the airport 2 hours before your departure. From now on, flights will be served from gates located in the inner part of Terminal 2.
This means that you will have the opportunity to take advantage of the shops, restaurants and business lounge located in Terminal 2 before your journey.

Have a nice trip!

At the airport

Services

Special assistance

Passengers with reduced mobility (PRM)

If you have any disability or experience mobility difficulties and you are interested in travelling by air, Regulation 1107/2006 gives you the right to assistance adapted to your needs, in the territory of all airports throughout the European Union. Аs a licensed airport operator, SOF Connect AD provides assistance to all departing, arriving or transit / transfer PRM passengers free-of-charge. The assistance will be adapted to your mobility in a way prescribed by the Quality Standards.

QUALITY STANDARDS

National Enforcement Body concerning the rights of disabled persons when travelling by air –CAA – for details 

If you have notified your airline/travel agency of your needs, we will be notified 36 hours prior before the scheduled departure time of your flight. Otherwise, please complete the “Request Assistance” form.

CONTACTS

Individual Passenger Assistants Department

08.30 - 17.00 Monday to Friday

+359 2 937 2316 +359 2 937 3576

00.00 - 24.00

+359 885 840 150
sof.prm@aviapartner.aero

Аssistance to passengers with reduced mobility at Sofia Airport

Video: “Аssistance to passengers with reduced mobility at Sofia Airport”

Travelling with children

Specific requirements apply for children travelling unaccompanied or accompanied by one parent (all persons under the age of 18 are considered children). We recommend that you contact the air carrier for the type of documents required and other related information.

For more and better passenger information, please visit the following link published by the General Directorate Border Police for travelling abroad.

 

The link provides more information on:

  • travelling of minors holding Bulgarian citizenship only;
  • travelling of minors holding Bulgarian citizenship and citizenship of another country;
  • sample Travel Consent Letter cases where no Travel Consent Letter is required;
  • procedure for certification of a Travel Consent Letter abroad.

Unaccompanied children

Any child under 12 is considered an unaccompanied passenger who flies without a parent, or custodian, or another accompanying passenger.

If you child will fly unaccompanied, you need to come to the airport with all required travel documents not later than 45 min. before flight check-in closure. Your child will be handed over to our staff who will take personal care of him/her and accompany him/her through all airport formalities at both airports (of departure and arrival) until he/she is delivered to the meeter.

To inquire about any necessary documents or further information in respect of the service, we recommend that you refer to your airline.

Travelling with pets

If you fly with a pet, you need to familiarise yourself with the veterinary and sanitary requirements it has to meet. These requirements are set out in the EU regulations below:

  • Regulation 576/2013/EU on the non-commercial movement of pet animals (dogs, cats, and ferrets);
  • Regulation 577/2013/EU on the model identification documents for the non-commercial movement of dogs, cats and ferrets;
  • Decision 2007/25/EU on the movement of birds;
  • Directive 92/65/EU on other pet animals.

 

For further information, please refer here.